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  • Copyright

    This website and its content is copyright the website owner. All rights reserved.

    Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

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    You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

    What Are Cookies

    A cookie is a small file which is placed on your computer’s hard drive to help store your user preferences, login and session states, analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Cookies Used On This Site

    The following cookies may be set.

    System specific: Visit this link for more information

    Google Analytics: __utma, __utmb, __utmc, __utmz: We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement in order for us to provide and improve our value added products and services and to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google’s privacy policy is found here http://www.google.com/analytics/learn/privacy.html

    Third Party Cookies

    Our website uses features of other websites that may leave a cookie. These are third-party cookies and we are unable to block or prevent them without removing the feature from our site. For information about those cookies you would need to check the originator’s website for their cookie policy. Third-parties cookies left are as follows:

    Facebook: Our website utilises the Facebook Like button functionality to share content. If a user clicks the Like button and logs into Facebook via our website, Facebook will leave a cookie on the users computer. This is the same process as if the user logs into Facebook directly, or clicks Like on any other website. Facebooks privacy policy is set out here http://www.facebook.com/about/privacy/.  

    How To Disable Cookies

    Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

    Privacy

    This Privacy Policy sets out how we use and protect any information that you give us when you use this website.

    We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement.

    Capsel Homes provides clear information on how we use your personal data, ensuring that you have control and that your privacy is protected.

    Our policy states what information we collect when you make contact with us via our website, or speak to a member of our team, how we use this information and share it with any third parties.

    What we collect

    Capsel Homes collects personal information in order to provide a particular product or service that you have requested. This will include:

    • Your name
    • Postal address
    • Email address
    • Telephone numbers
    • IP Address
    • Date of birth
    • Payment details

    Protecting your information

    We are committed to protecting your information, implementing technical and organisational measures to prevent loss, damage or any unlawful processing of this data.

    What we do with the information we gather

    We require this information for the following reasons:

    • To process your transaction: All personal information as described above will be used to process your transaction and notify you of its progress. For example, prospective tenants are referenced using Equifax.
    • Anti-money laundering: We are required by law to follow HMRC’s anti-money laundering regulations and as such will need to use your information to complete our checks.
    • Making an offer on a property: We need to confirm your financial status and ability to proceed with an offer on a property when you book a viewing. This will include for example if you have a property to sell, are you a cash buyer or do you have an agreement in principle with your mortgage provider? Capsel Homes will use your data in the interest of legitimate reason. This will then help the seller so that they can make a decision on accepting an offer based on clear information.
    • For communication about our goods and services: the information you have provided will be used to communicate with you to enable us to provide you with service you have requested for the duration of our contract.

    How we contact you

    Capsel Homes would like to contact you about our goods & services. If you have consented to marketing you may opt out at any time.

    If you no longer wish to receive communication from us then please let us know by contacting us as detailed below.

    Access and changes to your information

    You can access the information we hold at any time by contacting us as detailed below.

    We want to make sure the information we hold is accurate and will update your personal information as requested, for example your telephone number.

    We will retain your information for the period of your contract unless we have a legal obligation to hold for longer.

    Other websites

    Please note that this privacy policy applies to Capsel Homes only where there are links to other websites you are advised to check the private policy of that particular site.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    Cookies

    Cookies are used to collect statistical data from websites and visitor history.

    For more information see: www.aboutcookies.org or www.allaboutcookies.org

    You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

    Our privacy policy

    Our privacy policy will be regularly reviewed and updated.

    Contact us

    Please contact us to discuss our privacy policy and any of the information which we hold.

    Capsel Homes

    Nant y Pia House

    Mamhilad Technology Park

    Pontypool

    NP4 0JJ

    Tel: 0333 207 9000

    Email: homes@capsel.co.uk

    We would like the opportunity to answer any complaint or concerns you may have regarding your privacy but if you feel that we have not then please refer to the Information Commissioners Office

    https://ico.org.uk

© Capsel Homes 2019